1. Introduction
Eco Shine Solar (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website and use our services.
2. Information We Collect
Personal Information: When you contact us or fill out a form on our website, we may collect personal information such as your name, email address, phone number, and physical address.
Usage Data: We may collect information about how our website is accessed and used, including your IP address, browser type, pages visited, and the time and date of your visit.
3. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our website
- To detect, prevent, and address technical issues
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may employ third-party companies and individuals to facilitate our services (“Service Providers”), to provide services on our behalf, or to assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Security of Your Information
The security of your personal information is important to us. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal information.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
- The right to data portability – You have the right to request that we transfer the information we have collected to another organisation, or directly to you, under certain conditions.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: edwin@ecoshinesolar.com.au
By phone: 022 035 2494
By mail: 29B Valley Road, Mount Maunganui 3116
This Privacy Policy was last updated on 21/7/24.
